Lessons in ill-timed company announcements
Two recent high-profile snafus show just how badly timing can go awry with corporate communications. There are lessons in there for all of us.
Beware the social media scams
Scams are becoming commonplace on social media. It turns out, your parents were right — you should never trust strangers on the internet.
How social media — yes, social media — can make us better writers
For all its flaws, social media has an uncanny knack for delivering a much-needed lesson: Get. To. The. Point.
The drama is real … and there is so much more to it
Government regulation of new industries always has and always will be controversial. How will the debate around the largest social media platforms play out?
When tensions are high, don’t ghost your audience
Responding to angry customers can be a challenge, but silence is rarely your best option.
Creating a year-in-review designed to dazzle
Retrospectives are a can’t-miss content push for many brands. But, these seemingly fun and light-hearted reflections can come with a catch-22.