Crystal Kendrick
CEO, The Voice of Your Customer
Crystal has more than 25 years of global and domestic marketing experience. She is the founder and CEO of the award-winning The Voice of Your Customer. The certified minority-owned marketing firm assists clients with penetrating hard to reach, niche and underserved markets using survey research, focus groups, secret shopping, business training and media campaigns. Crystal is also the founder of the Voice of Black Cincinnati website. Located in Cincinnati, Ohio, The Voice of Your Customer holds the following certifications: 8(A), HUBZone, MBE, WBE, SBE and DBE. It operates with full and part time employees, subcontractors and strategic partners in the U.S., the Caribbean, Latin America and Africa. Crystal and her team design customized marketing programs that offer instant information regarding the experiences, preferences and behaviors of niche markets. This allows business leaders to immediately achieve their desired objectives.
