Crisis Communications2020-04-09T22:06:20-04:00

crisis communications

Vehr is the go-to agency in the region for crisis communications. Simply put, we get the tough calls.

Reputations take years to build but can crumble in one news cycle or with one social media attack. To protect brand value and stakeholder relationships, organizations must prioritize crisis planning, training and response. We partner with Fortune 500 and privately held companies, not-for-profit organizations, major municipalities and public figures on issues that include:

Planning

  • Crisis team identification
  • Crisis scenario identification and materials development
  • Stakeholder identification and channel activation planning
  • Communications protocols and procedures
  • Messaging strategy
  • Media/social media policy development and best practices
  • Emergency contact lists

Training

  • Media training
  • Group spokesperson training workshops
  • Team crisis communications exercises

Response

  • Crisis team participation and on-site support, as needed
  • Response counsel and spokesperson training
  • Messaging strategy
  • Internal and external communications
  • Materials creation and dissemination
  • Media/social media management and response
  • Media/online conversation monitoring
  • Partner collaboration (counsel, regulatory bodies)

Crisis Communications and Issues Management Experience

  • Litigation support
  • Workplace, including facility closures, accidents/incidents and serious injury/loss of life
  • White collar crime and other criminal behavior
  • Sexual harassment/abuse
  • Healthcare
  • Whistleblower accusations
  • Labor disputes
  • Natural disasters
  • Environmental, including chemical spills and hazardous waste disposal
  • Public safety
  • Product and food recalls
  • Digital and social media attacks
  • Investigative journalism
  • Data breaches
  • Corporate reorganizations
  • Mergers and acquisitions
  • Litigation support
  • Workplace, including facility closures, accidents/incidents and serious injury/loss of life
  • White collar crime and other criminal behavior
  • Sexual harassment/abuse
  • Healthcare
  • Whistleblower accusations
  • Labor disputes
  • Natural disasters
  • Environmental, including chemical spills and hazardous waste disposal
  • Public safety
  • Product and food recalls
  • Digital and social media attacks
  • Investigative journalism
  • Data breaches
  • Corporate reorganizations
  • Mergers and acquisitions