“Hey, Alexa — Hire a Chatbot”
Are chatbots a smart tool for streamlining high-volume customer service requests while saving labor costs, or are they overhyped and inauthentic? You decide.
Are chatbots a smart tool for streamlining high-volume customer service requests while saving labor costs, or are they overhyped and inauthentic? You decide.
A recent presentation by our intern, Haley Fite, gave us a peek at the expanding role of artificial intelligence (AI) in marketing, here’s a recap of what she had to say.